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Diagnostic Services

Increase Diagnostic Efficiency for Improved Flow

The Medical Imaging/Radiology, Laboratory, Cardiology, and Rehabilitation Service departments support many patient care areas of a hospital. Timely and efficient use of limited capital equipment and staffing resources is necessary to ensure this support. Our Consultants are experts in Diagnostic Services and analyze issues and make recommendations to sustain improvement.

Focus Areas & Offerings:

Areas of Focus
Patient Testing
  • Timeliness/Accuracy of Results
  • Result Reporting
  • Result Report Methodologies
  • Radiologist Coverage
Staffing
  • Hours of Operation
  • Work Flow
  • Time Management
  • Downtime Utilization
  • Staff Credentials
  • Skill Mix
Patient Flow
  • Bed Availability
  • Patient Transportation
  • Patient Registration
  • Outpatient/Inpatient Flow
Interdepartmental Relationships
  • Nursing/Clinical Units
  • Surgical Services
  • Emergency Department
Scheduling
  • Hours of Operation
  • Exam/Procedure/Testing Scheduling
  • Rehab Scheduling
  • Work Assignments
  • Downtime Utilization
Special Projects/Events
  • Strategic Program Planning
  • Analysis of Area Design
  • Facility Layout
  • Staff Development
Receiving and Distribution
  • Inventory Locations
  • Distribution Process
Cardiac Cath Lab

Soyring Consulting has worked with Diagnostic and Interventional Cardiac Cath Labs in community hospitals, cardiac specialty hospitals, large academic health systems, and cardiac programs. We can review:

  • Patient Flow/Throughput
    • Pre-admission services
    • Pre-procedure holding
    • Case on-time starts
    • Case turnover time
    • Procedure cancelations
  • Staffing
    • Schedules and skill mix
    • Roles and responsibilities
    • Staff development and education
  • Financial Opportunities
    • Billing procedures
    • Inventory control
  • Procedure Volume Growth
Cardiology

We understand the critical nature of Cardiac services from a patient care and financial perspective. When a patient’s heart is at risk, expertise, quality, and timeliness are critical elements to meeting this Cardiac Care need. We review and create improvements in the following areas:

  • Materials/supply management
  • Procedure/case scheduling processes
  • Inpatient and outpatient flow/throughout
  • Customer satisfaction
  • Leadership
  • Staffing
  • Financials
  • Procedure volume growth
Diagnostic Cardiology

Soyring Consulting can conduct an assessment of your Diagnostic Cardiology Services that provide patients a full range of cardiac services. Our consultants understand the acute nature of Diagnostic Cardiology and the various elements of a successful department. Our assessment can include the following areas:

  • Staff skill mix
  • Policies and procedures
  • Standards of care
  • Regulatory compliance
  • Organizational structure
  • Productivity
  • Patient and staff satisfaction
Laboratory

Laboratory consultation focuses on interviews and surveys from selected administration, physicians, management, and staff members, department observations for patient flow, operational work processes, and efficiency, and data analysis and review of test volumes, financials, staff and patient scheduling, job descriptions, balanced scorecards, test cycle times, productivity, etc.

Soyring’s Laboratory consultants assess your Laboratory department and identify opportunities for improvement in the following areas:

  • Leadership and organizational structure
  • Policies and procedures
  • Regulatory compliance
  • Staff scheduling
  • Staff skill sets
  • Customer satisfaction
Medical Imaging/Radiology

Soyring’s experienced consultants will evaluate the Medical Imaging/Radiology department’s current environment and strategic initiatives, and based on the findings, recommend attainable solutions that will create positive growth and attain optimal levels of efficiency, productivity, and quality. We have expertise in all Imaging/Radiology modalities, including:

Modalities
  • Interventional Radiology
  • CT Scan
  • MRI
  • Nuclear Medicine
    • PET or PET/CT
  • Ultrasound
    • Vascular Ultrasound
    • Echocardiology
    • Breast Ultrasound
  • Mammography
    • Stereotactic Biopsy
  • Bone Densitometry
  • Women’s Imaging service concepts

Our medical imaging/radiology consulting engagements typically include:

Analyze department functions
  • Staff schedules per modality, per shift
  • Procedure volume information for each service area
  • Budget summaries
  • Review organizational structure and its ability to meet the needs of customer departments
  • Review scope of service provided, hours of operation, and procedure volume
  • Review procedure ordering and patient scheduling practices
  • Observe actual work practices in the department, including patient flow
  • Review interpretation, transcription, and preliminary/final reporting processes, and PACS
Make recommendations to address identified opportunities and issues
  • Current patient flow
  • Staffing practice patterns
  • Skill mix
  • Workflow
  • Equipment utilization

“It was a productive positive experience and working with their consultant was a pleasure. The consultants were very knowledgeable, hard-working, and organized with all process improvements. The consultants set a high standard and were very successful in training new staff.”

DIRECTOR, RESPIRATORY CARE, AND PULMONARY DIAGNOSTICS, MAJOR METROPOLITAN HOSPITAL

Ready to Improve Your Diagnostic Services?

Contact us today at 1.866.345.3887 or simply fill out this form & we will contact you.