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Lean Healthcare Courses

Improve Your Healthcare Organization's Efficiency and Value Through Lean Processes

Learn techniques and best practices, and take advantage of proven tools and resources, to transform your organization for improved efficiency and the highest quality of service. Below learn more about Press Ganey's customizable Lean courses. Both the content and number of days may be modified based on your needs. In addition, if you wish to certify participants as a Green Belt, the training team will incorporate additional requirements into the overall training goals and timeline.

Lean Healthcare Course Offerings:

Lean Essentials for Healthcare

Course Objectives

The Lean Essentials for Healthcare course provides tools and techniques that a wide range of frontline staff and leaders can use to identify waste in health care delivery processes, and then reduce or eliminate that waste. The purpose of the Lean course is to initiate a new way of thinking in your organization related to value and the customer, giving participants the knowledge and skills to lead performance improvement initiatives that create value-added systems, with the end goal of improving patient experience, delivering quality care and increasing employee engagement.  This course gives participants a hands-on, learn-by-doing experience applying Lean Healthcare methodologies and tools in a healthcare environment.

Learning Objectives

  • Appreciate the history of Lean improvement methodology
  • Define the key concepts in Lean thinking
  • Understand the concepts of value and waste
  • Describe the essential Lean tools for improvement
  • Utilize value stream mapping to evaluate current state and design future state
  • Develop a problem solving framework (A3 thinking)
  • Use team leadership skills to manage improvement efforts and team dynamics
  • Lead others through change and conflict to collaborative problem solving
  • Create a personal development action plan for application of the course learning
Lean Six Sigma Green Belt

Course Objectives

The purpose of the Lean Six Sigma Green Belt course is to provide participants the knowledge and skills to lead performance improvement initiatives in their area.  Using the Lean Six Sigma methodologies as a guide, participants will learn key concepts and tools to accelerate improvement through facilitated instruction by a Six Sigma Master Black Belt, practice exercises to reinforce learning and hands on simulations that synthesize material from the entire course.  

Learning Objectives

  • Appreciate the history of Lean and Six Sigma methodologies
  • Define the Lean Six Sigma approach to improvement
  • Develop a problem solving framework and way of thinking
  • Understand the concepts of value and waste
  • Describe the essential Lean and Six Sigma tools for improvement
  • Identify which tools are most appropriate for different types of problems
  • Utilize data collection and analysis to evaluate performance
  • Use root cause analysis tools to analyze problems
  • Describe tools that are useful for prioritization
  • Use team leadership skills to manage improvement efforts and team dynamics
  • Lead others through change and conflict to collaborative problem solving
  • Create a personal development action plan for application of the course learning

Course Overview

The LSS GB course aligns the Six Sigma DMAIC methodology and tools with Lean concepts & tools for analyzing the current state and designing a future state.  The course also includes instruction regarding important soft skills such as leading teams and change management.

Why is Lean Thinking in Healthcare Important?

Lean thinking is not a cost-reduction plan; it is a management strategy that when applied to healthcare can not only eliminate waste and improve efficiency, but also improve quality and value.

Below are ways lean thinking can improve your healthcare organization:

  • Eliminate wasted time and resources
  • Improve efficiency
  • Promote innovation
  • Improve the quality of services
  • Increase the value of your operations
  • Foster a patient focused enviornment

“The staff that Soyring brings to the facility was essentially members of our hospital family. We treated them like management staff here at the hospital. They participated in other meetings besides just focusing on the projects. They had vision of the broader goals and strategic objectives of the hospital and were instrumental in carrying out the hospital’s mission overall not just for the project that we hired them for.”

CEO, COMMUNITY HOSPITAL

Ready to Engage in Lean Healthcare Courses?

Contact us today at 1.866.345.3887 or simply fill out this form & we will contact you!