Lean Healthcare Courses

Course Objectives

The Lean Essentials for Healthcare course provides tools and techniques that a wide range of frontline staff and leaders can use to identify waste in health care delivery processes, and then reduce or eliminate that waste. The purpose of the Lean course is to initiate a new way of thinking in your organization related to value and the customer, giving participants the knowledge and skills to lead performance improvement initiatives that create value-added systems, with the end goal of improving patient experience, delivering quality care and increasing employee engagement.  This course gives participants a hands-on, learn-by-doing experience applying Lean Healthcare methodologies and tools in a healthcare environment.

Learning Objectives

• Appreciate the history of Lean improvement methodology
• Define the key concepts in Lean thinking
• Understand the concepts of value and waste
• Describe the essential Lean tools for improvement
• Utilize value stream mapping to evaluate current state and design future state
• Develop a problem solving framework (A3 thinking)
• Use team leadership skills to manage improvement efforts and team dynamics
• Lead others through change and conflict to collaborative problem solving
• Create a personal development action plan for application of the course learning

Course Objectives

The purpose of the Lean Six Sigma Green Belt course is to provide participants the knowledge and skills to lead performance improvement initiatives in their area.  Using the Lean Six Sigma methodologies as a guide, participants will learn key concepts and tools to accelerate improvement through facilitated instruction by a Six Sigma Master Black Belt, practice exercises to reinforce learning and hands on simulations that synthesize material from the entire course.  

Learning Objectives

• Appreciate the history of Lean and Six Sigma methodologies
• Define the Lean Six Sigma approach to improvement
• Develop a problem solving framework and way of thinking
• Understand the concepts of value and waste
• Describe the essential Lean and Six Sigma tools for improvement
• Identify which tools are most appropriate for different types of problems
• Utilize data collection and analysis to evaluate performance
• Use root cause analysis tools to analyze problems
• Describe tools that are useful for prioritization
• Use team leadership skills to manage improvement efforts and team dynamics
• Lead others through change and conflict to collaborative problem solving
• Create a personal development action plan for application of the course learning

Course Overview

The LSS GB course aligns the Six Sigma DMAIC methodology and tools with Lean concepts & tools for analyzing the current state and designing a future state.  The course also includes instruction regarding important soft skills such as leading teams and change management.