Joyce Converse, Senior Vice President of Soyring Consulting, was recently quoted in Strategic Health Care Marketing's article, "Try These Communication Strategies in Your ED to Increase Your Patient Satisfaction Scores."

Multiple news stories related to the superbug Carbapenem-resistant Enterobacteriaceae

Preventing and controlling infections is a challenge that many hospitals face. It's bad enough that patients may come down with secondary infections brought on by an original illness, but given the use of invasive procedures involving catheters and other devices—even when hospitals follow best practices—unintended healthcare-associated infections (HAIs) do occur.

Jerzy Kaczor, a Soyring Consultant and Project Director with expertise in Sterile Processing, was recently quoted in the Healthline's article, "The Bacteria Will See You Now: How Little Bugs Create Big Problems in Hospitals."

Despite the controversy and upheaval regarding CMS-1599-F, also known as “the two-midnight rule,” the Centers for Medicare & Medicaid Services (CMS) is moving ahead with enforcement of the new regulation, effective starting on April 1, 2015 (or October 1st if the AHA gets its way). This has caused much concern among hospital executives who are worried that their facilities will face audits and recoupments for some Medicare payments they’ve received.