Boston, Massachusetts, July 10, 2017— Press Ganey today announced the acquisition of Soyring Consulting, a leading operations and management consulting firm focused on performance and process improvement. The addition of Soyring’s capabilities further expands Press Ganey’s comprehensive suite of consulting solutions designed to help clients improve the overall safety, quality and experience of care.
“We have tremendous respect for the depth of health care experience and insights presented by Soyring and believe the addition of their methodologies and consultants will bring tremendous value to our clients,” said Patrick T. Ryan, CEO, Press Ganey. “Operational efficiencies are an important aspect of every facility to enable caregivers to deliver the best overall experience and outcomes for patients.”
With a focus on quality improvement, operational consulting, interim management, resource utilization, and physical environment & facility solutions, the Soyring Consulting team brings a proven method for helping clients build efficient, effective and sustainable improvement supported by decades of experience in hospital leadership, operations, and improvement.
“Since its inception, Soyring Consulting has been committed to helping health care providers improve the overall quality, efficiency, and delivery of their care,” said Denice Soyring Higman, President, Soyring Consulting. “Press Ganey shares this focus and we are proud to join this industry leader in helping providers transform the patient experience and create continuous, sustainable improvement.”